FAQs

We want to give everything you need so that you can apply for the benefits you deserve.

We’re a private company (not the government) that finds out what you need to know, gives you the facts and gives them to you for free.

Our goal is to give you the information you need to:

  • Understand the requirements for you to get benefits.
  • Learn about the application process.
  • Get the most out of your benefits.

Table of Contents

  1. Want to learn about us?
  2. Where do we get our information?
  3. Are we the government?
  4. Is my information protected?
  5. How can I tell if I might get food stamps?
  6. Can college students get food stamps?
  7. Can I get emails about my food stamps application?
  8. How can I tell if I won’t be getting food stamps?
  9. How long will it take to get my EBT card?
  10. Do food stamps benefits carry over if I don’t use them all this month?
  11. Someone took my EBT card and knows my PIN. What can I do?
  12. Can I ask for a hearing if I don’t get food stamps?
  13. My food stamps are going to expire. Do I have to apply again if nothing changed?

1.     Want to learn about us?

We’re a private company (not the government) that finds out what you need to know, gives you the facts and gives them to you for free. Our goal is to give all the details you need – in a clear and simple way – so that you can meet your goals. 

2.     Where do we get our information?

Our team of writers has done a lot of research on the things you need. We’ve looked at the most important information online. We called local offices to ask the questions that you want answers to. We keep looking online and calling local offices, even if we already looked or called a few months ago. We do our best to give you information that is up to date and helpful.

Then we take the important things you need to know and give them to you in a way that’s clear and easy to understand.

3.     Are we the government?

No, we are not the government, and our company is private. We find information that’s already online, but we put it all in one place to make things easier for you. We try to look in all the right places to get information and give you the best help that we can. 

4.     Is my information protected?

We believe in the importance of keeping your data safe. If you decide to give us your data while using our website, we use many different protections to help keep it safe. To learn more about how we protect your information, check out our Privacy Policy and Terms & Conditions

5.     How can I tell if I might get food stamps?

You might be able to use an online tool to find out ahead of time if you might get SNAP benefits. A lot of states have online tools that you can use to check if you might qualify. You can look at common requirements on our website, too.

6.     Can college students get food stamps?

A lot of college students cannot get food stamps. But there are some exemptions. You might be able to get food stamps if you are a college student and you:

  • Have a disability.
  • Regularly work more than 80 hours a month.
  • Take care of kids who depend on you at home if those kids are younger than 6.

7.     Can I get emails about my food stamps application?

You might be able to sign up for emails about your food stamps application. Different states have different systems. If your state gives email updates, you will usually have to register for them online. Then you can get emails while you wait to find out if you will get benefits.

8.     How can I tell if I won’t be getting food stamps?

Two things might happen to let you know that you won’t be getting food stamps. The food stamp office might send you a denial letter, or you might get a message on your online account. The letter and/or notice will tell you why you did not get food stamps.

9.     How long will it take to get my EBT card?

You should get your EBT card by mail in about seven days after you get into the SNAP program. The EBT card is what you will use to pay for food at stores that accept food stamps.

10.    Do food stamps benefits carry over if I don’t use them all this month?

Yes. If you don’t use up all your food stamps benefits for one month, they will carry over into the next month.

11.    Someone knows my EBT card PIN. What can I do?

You can call the food stamp office and make a new PIN number.

12.    Can I ask for a hearing if I don’t get food stamps?

Yes. If you want to have a hearing in court, you can call the Office of Appeal Hearings in your state. You can either have your appeal by phone or in person, whichever you prefer.

13.    My food stamps are going to expire. Do I have to apply again if nothing changed?

Yes. To keep getting SNAP benefits, you have to reapply when your benefits are about to expire.

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